Dear valued customer,
Thank you for bringing this to our attention. We are sorry to hear that you did not receive the silicone case with your purchase of the Evopods 4 (100% ANC-OG). We understand the importance of having the silicone case for added protection and convenience.
Rest assured, we will make sure to include the silicone case in your order of the master variant of the product. We apologize for any inconvenience this may have caused. If you have any further concerns or questions, please do not hesitate to reach out to our customer service team.
Thank you for choosing our product and we hope to make it right for you.
Best, [SHREE]
Customer Service Representative
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